Mercure Charlestown Hotel - Newcastle

Mercure Charlestown Hotel - Newcastle

$$$$|View on mapNewcastle, Australia|
8.2
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Rooms and Guests2 Guests, 1 room
Mercure Charlestown Hotel - Newcastle
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Overview

4-Star Mercure Charlestown Hotel: Comfortable Accommodation in NSW

Mercure Charlestown Hotel is a boutique accommodation option located in the bustling suburb of Charlestown, conveniently positioned between Newcastle, the Hunter Valley, and Port Stephens. This 4-star hotel offers a peaceful environment, surrounded by lush gardens and bushland, making it an ideal base for both business and leisure travelers. Guests will enjoy modern amenities, including comfortable rooms and on-site dining options that emphasize fresh, local produce.

Rooms with Modern Comfort and Scenic Views

Mercure Charlestown hotel features well-appointed rooms that provide guests with stunning views of the Newcastle skyline and Stockton Bight. Each room is equipped with a 32-inch full high-definition LCD TV, a small refrigerator, and a private bathroom, ensuring a comfortable stay. Complimentary wireless internet access is available, allowing visitors to stay connected during their time at this Newcastle hotel. Additionally, the outdoor terrace offers an inviting space for guests to relax while taking in the views.

Dining Options Celebrating Local Flavors

Dining at Mercure Charlestown is a highlight, with Bistro Blu offering a delightful blend of modern Australian-fusion cuisine. This restaurant focuses on fresh, local ingredients to create both sweet and savory treats. The menu also features options for a cooked-to-order breakfast, which guests can enjoy while soaking in the sunlight that fills the dining room and outdoor deck overlooking beautiful garden scenery. For those wishing to dine privately, meal options can be ordered to the room through the provided Room Compendium.

Relaxing Spaces and Essential Services

Mercure Charlestown provides a laid-back atmosphere in its lobby bar, which overlooks Nelson Bay and Newcastle beaches. The bar is equipped with comfortable seating, a large flat-screen TV, and a selection of local and imported beers and wines. Additionally, the hotel offers essential services, including concierge assistance and two well-equipped meeting rooms for conferences and events, catering to both leisure and business guests.

Opportunities for Entertainment and Leisure

Entertainment and leisure opportunities at Mercure Charlestown ensure visitors have a memorable stay. The hotel facilities feature an outdoor swimming pool connected to a spa pool, perfect for unwinding after a day of exploring the surrounding area. Guests can also enjoy local attractions, with Charlestown as a gateway to the beautiful coastal and natural landscapes of New South Wales, making it an ideal spot for various activities.

Convenient Location for Exploring Newcastle

Perfectly nestled in the quiet tree-lined Madison Drive, Mercure Charlestown hotel is just a short drive from the vibrant city of Newcastle and the picturesque Hunter Valley wine region. The hotel is about 35 km from Williamtown, making it conveniently accessible for travelers arriving by air. Its advantageous location positions guests well for exploring NSW’s stunning waterways and experiencing the best of the coastal lifestyle. For guests seeking a harmonious blend of comfort and convenience, Mercure Charlestown Hotel is an excellent choice for accommodation in Newcastle.

Good to know
Check-in/Check-out
from 14:00-22:00
from 06:00-10:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
A full breakfast is served at the price of AUD 27 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Building
Number of rooms:50
Former name
Best Western
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Privilege King Room
  • Max:
    2 persons
  • Bed options:
    1 King Size Bed
Standard Queen Room
  • Max:
    2 persons
  • Bed options:
    1 Queen Size Bed1 Queen Size Bed and 2 Single beds
King Room
  • Max:
    2 persons
  • Bed options:
    1 King Size Bed
Show 3 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
Baggage storage
24-hour services
Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Swimming pool

Seasonal outdoor pool

Laundry
TV

Flat-screen TV

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet

Spa & Leisure

  • Seasonal outdoor pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area

Room view

  • Garden view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Mercure Charlestown Hotel

💵 Lowest room price 92 US$
📏 Distance to center 4.5 mi
🗺️ Location rating 7.0
✈️ Distance to airport 20.5 mi
🧳 Nearest airport Williamtown, NTL

Location

Address
The address has been copied.
109 Madison Drive, Newcastle, Australia, 2290
Map view
109 Madison Drive, Newcastle, Australia, 2290
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Centenary Lookout
100 yd
Restaurant
Madison Kitchen & Bar
100 yd
Restaurant
Babbingtons
3.0 mi

Reviews of Mercure Charlestown Hotel

8.2 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location7.0
Rooms8.0
Service8.2
Facilities7.0
Guest reviewsWrite a Review
  • D
    David
    United Kingdom
    left 2 reviews
    Wrote a review on Jan 08
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service9.0
    Dining9.0
    8.0
    friendly staff
    spacious room

    Cutting through the noise

    This hotel struck a fantastic balance between convenience and comfort. The family room was spacious enough for four, and the staff were exceptionally friendly. Plus, the location is just perfect—close to shopping yet peaceful. Don’t miss out on the scrumptious buffet breakfast for a great start to your day!

    Family with childrenStandard Room With Queen And 2 Single Beds
  • L
    Leslie
    New Zealand
    left 1 review
    Wrote a review on Dec 26
    Nice
    Doesn't recommend the hotel
    Location8.0
    Rooms6.0
    Service7.0
    Dining7.0
    6.0
    good breakfast
    old air conditioner
    poor cooling

    Had a solid stay, but the air con was old and could barely keep up in the heat. Good breakfast though, heaps of choices!

    Family with childrenSuperior Room With Queen And Single Bed
  • J
    Juliet
    United Kingdom
    left 8 reviews
    Wrote a review on Nov 11
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service8.0
    Dining8.0
    8.0
    comfortable room
    friendly staff
    delicious breakfast

    Recommend for a weekend getaway

    Comfortable room, friendly staff, the breakfast buffet was a delightful start to the day with various choices including fresh eggs and bakery items, and the free parking convenience made our stay even more enjoyable.

    Family with childrenSuperior Room Queen Single Bed
  • A
    Aiden
    United Kingdom
    left 1 review
    Wrote a review on Aug 05
    Guest rating
    Doesn't recommend the hotel
    Location6.0
    Rooms5.0
    Service7.0
    Dining7.0
    5.0
    spacious room
    musty carpet

    The room was spacious, though the carpet felt musty underfoot.

    Family with childrenSuperior Room With Queen And Single Bed
  • O
    Owen
    United Kingdom
    left 2 reviews
    Wrote a review on Jul 05
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    comfortable beds
    great pool
    noisy bathroom door
    spotty wi-fi

    we absolutely loved our stay! the superior room with queen and single bed was super comfy, and the kids loved the pool. we enjoyed the buffet breakfast by the pool area, it was delicious! the staff were friendly and helpful, and the views of the beach were just amazing. parking right outside our room was a huge plus for our family.

    the bathroom door was a little noisy and the layout could use a rethink. The wi-fi was spotty at times.

    Family with childrenSuperior Room With Queen And Single Bed
  • B
    Barbara
    United Kingdom
    left 2 reviews
    Wrote a review on Jul 02
    Great
    Recommends the hotel
    Location8.0
    Rooms7.0
    Service9.0
    Dining9.0
    8.0
    buffet breakfast
    freshly cooked eggs
    helpful staff
    old air conditioner
    dirty unit

    i’ve stayed here before and this time was even better. the buffet breakfast offered freshly cooked eggs to order, which i really enjoyed. the staff was helpful and the swimming pool made for a nice way to unwind after a day of exploring.

    the air conditioner was old and dirty.

    Family with childrenSuperior Room With Queen And Single Bed
  • P
    Peter
    United Kingdom
    left 1 review
    Wrote a review on Jun 19
    Perfect
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service9.0
    Dining8.0
    9.0
    spacious room
    outdoor swimming pool
    sun terrace
    spotty wi-fi

    The room was spacious and had easy access to the dining area, which I really liked. I spent some relaxing time by the outdoor swimming pool and enjoyed the sun terrace for a nice chill. One small hiccup was that the Wi-Fi could be a bit spotty at times. ☀️

    CoupleDeluxe Queen Room
  • I
    Isabella
    United Kingdom
    left 7 reviews
    Wrote a review on Jun 07
    Very good
    Recommends the hotel
    Location7.0
    Rooms6.0
    Service8.0
    Dining6.0
    7.0
    bright decor
    attentive staff
    outdated air conditioning

    modern reception but room needs improvement

    The reception area was inviting with its modern and bright decor. Staff were attentive and provided warm welcomes. I particularly enjoyed the stunning garden view from my room, adding a tranquil touch to my stay.

    The overall experience was affected by the outdated air conditioning unit in the room.

    CoupleDeluxe Queen Room
  • C
    Charles
    United Kingdom
    left 2 reviews
    Wrote a review on May 15
    Great
    Recommends the hotel
    Location8.0
    Rooms6.0
    Service8.0
    Dining9.0
    8.0
    fresh food
    good selection

    This place was just an appropriate option for a hurried visit in Newcastle with fantastic value. The dinner menu had a good selection and was fresh and plentiful, which I really appreciated. Make sure to check out the breakfast buffet. it’s worth it!

    CoupleDeluxe Queen Room
  • S
    Sawyer
    United Kingdom
    left 5 reviews
    Wrote a review on Apr 26
    Nice
    Doesn't recommend the hotel
    Location7.0
    Rooms7.0
    Service6.0
    Dining8.0
    6.0
    family room
    buffet breakfast
    ample space
    noisy bathroom
    worn carpet

    The family room offers ample space, accommodating comfortably even with a portacot set up. The buffet breakfast impresses with fluffy pancakes and waffles that don't resemble hockey pucks, making for a tasty start to the day.

    The bathroom's sliding door is a bit noisy, requiring careful handling to avoid waking anyone up. The water pressure in one room fluctuated, making showers less enjoyable—definitely less than ideal but an occasional hiccup. Plus, the carpet looks worn, which could use a refresh for that extra touch of comfort.

    Family with childrenSuperior Room With Queen And Single Bed

Best-Rated Best Western International Hotels around Newcastle

As a top-rated hotel brand, Best Western International prides itself on providing nothing but the best for its guests. Each hotel is committed to exceptional customer service and boasts a range of amenities, including spacious rooms, complimentary breakfast, and fitness centers. Whether you're traveling for business or pleasure, Best Western International ensures a comfortable and stress-free stay.

Check rooms and rates
Check-in
Select date
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Check-out
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Rooms and Guests2 Guests, 1 room