Mercure Charlestown Hotel - Newcastle

ex. Best Western

109 Madison Drive, Adamstown Heights, Au, Newcastle, Australia, 2290  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Charlestown Hotel - Newcastle

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Outdoor swimming pool

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge area

 Meeting facilities

Conference room

Overview

The 3-star Mercure Charlestown Hotel enjoys convenient setting overlooking Hunter Valley. Mercure Charlestown Hotel has been welcoming guests to its non-smoking rooms since 2012.

Mercure Charlestown Hotel is also located near Hamilton TAFE Campus, Newcastle City Library and Christ Church Cathedral. This deluxe venue is 8 km away from the center of Newcastle.

The University of Newcastle is 7.0 km from the hotel and Newcastle International Hockey Centre is 4.2 km away.

Mercure Charlestown Hotel lies within 25 minutes’ drive to Williamtown airport.

Rooms

Mercure Charlestown Hotel provides 50 guestrooms appointed with a refrigerator, free Wi-Fi, climate control, LCD TV and a dressing area for a pleasant stay in Newcastle. Many rooms offer a breathtaking view over the bay. Bathrooms are fitted with a walk-in shower, a bathtub and a hairdryer.

Eat & Drink

Every morning starts with a hearty continental breakfast. Guests can unwind in the garden restaurant, which serves exquisite contemporary cuisine. Restaurant And bar is available on site. The Madison and Babbingtons are situated in a beach area, about 50 meters from the venue.

Services

There are such business facilities as a conference room, computers and a business center on the premises.

Relax

Babysitting and meals are provided for guests with children.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   53.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Luggage storage
  • Exterior corridors
  • Wheelchair access

Services

  • Paid airport shuttle
  • 24-hour room service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge area
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Babysitting/Child services
  • Children's menu

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Television in lobby

Room view

  • Sea view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Dressing area
  • Terrace
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Self-catering

  • Refrigerator
  • Microwave on request

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  2 pm

Check-out

  • until  10 am

Children and extra beds

  • One child under the age of 2 may stay at the price of AUD 20 per person per night in a crib. 
  • All children under the age of 1 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Mercure Charlestown Hotel - Newcastle Newcastle location
Show big map »

Hotel Address:

109 Madison Drive, Adamstown Heights, Au, Newcastle, Australia, 2290

Get directions
City Center
  • Newcastle
    4.8 mi
Airports
Train Stations
  • Kotara
    1.1 mi
  • Adamstown
    1.7 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    53

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedNewcastleMercure Charlestown

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Australia

Use Badge

Rooms and availability

Mercure Charlestown photos Exterior Hotel information
Privilege Double Room
Bed type: King-size bed
Size: 345 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Privilege, Standard Room, 1 King Bed

Room facilities
    Mercure Charlestown photos Exterior Hotel information
    Superior Room
    Bed type: Queen-size bed and Single bed or Queen-size bed or Sleeping arrangements for 3 persons
    Size: 325 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Superior Room, Multiple Beds

    Room facilities
      Mercure Charlestown photos Exterior Hotel information
      Superior Three Room Room
      Bed type: Queen-size bed and Single bed
      Size: 325 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      This air conditioned room features a flat-screen TV with cable channels.

      Room facilities

        How to reach hotel

        hotel Mercure Charlestown Hotel - Newcastle Newcastle location
        Show big map »

        Hotel Address:

        109 Madison Drive, Adamstown Heights, Au, Newcastle, Australia, 2290

        Get directions
        City Center
        • Newcastle
          4.8 mi
        Airports
        Train Stations
        • Kotara
          1.1 mi
        • Adamstown
          1.7 mi
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  10 am
        • Number of rooms:
          53

        Hotel Awards

        AustralianHOTEL AWARDSHighly RecommendedNewcastleMercure Charlestown

        According to guest reviews, the hotel has been rated as
        Hotels Recommended by Guests in Australia

        Use Badge

        Mercure Charlestown Location

        Legend
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        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

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        Click the hotel to go to the main hotel page.

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        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Places of interest

        Stadiums

        • Energy Australia Stadium - 2.8 mi

        Local attractions

        • Dudley Beach - 1.8 mi
        • Newcastle Museum - 4.4 mi
          Workshop Way, Newcastle
        • Newcastle Ocean Baths - 5.2 mi
          Shortland Esplanade, Newcastle
        • Blackbutt Reserve - 4.2 mi
        • The Lock-Up Cultural Centre - 5.0 mi
          90 Hunter Street, Newcastle
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  10 am
        • Number of rooms:
          53

        Hotel Awards

        AustralianHOTEL AWARDSHighly RecommendedNewcastleMercure Charlestown

        According to guest reviews, the hotel has been rated as
        Hotels Recommended by Guests in Australia

        Use Badge

        Hotels nearby
        Hotel Jesmond
        3 stars
        6 km
        Cities nearby

        Mercure Charlestown Reviews

        Guest reviews are submitted by our customers after their stay at Mercure Charlestown

        Average guest rating

        8.0out of 10
        Fabulous
        Based on 73 reviews

        Rating by category:

        Rooms
        8.1
        Service
        8.2
        Location
        7.1
        Value
        8.4

        Guest reviews

        • Family with children
          7.4

          met our needs with a decent price and friendly staff. quiet and comfy too!

          too far from the beach and town!

        • Older travelers
          6.2

          shower in bath..dangerous for one of my advanced age No milk in frig when awoke for morning cup of tea. Explanation that it was available at reception would have been better when registering.

        • Group of friends
          7.4

          Friendly staff, clean rooms. Nice location.

          Booked because breakfast was available from 630am. On arrival breakfast only room service and available from 0700am. Needed to leave at 0715am so just enough time to quickly eat it. Need to change website info.

        • Family with children
          5.4

          Hotel needs major renovation still. Hotel didn't have high chairs on our first stay a week later they provided one as they bought a new one. The restrooms at the restaurant didn't have a baby change facility, so we had to go up the stairs for a change. This hotel should not be rated 4 stars for many reasons.

        • Older travelers
          10.0

          The hotel was excellent value for money, the room was spacious and very comfortable and very well serviced, the guest laundry which was complimentary was superb for people who stayed longer than a night or weekend like we did, they food was of a high quality and the staff went out of their way to assist with any query I had, Overall this is a superb hotel and I defininately would stay there again unlike the hotel I stayed in in Sydney.

          Absolutly nothing

        • Older travelers
          9.6

          Room size was great, clean, beautifully presented, friendly staff

          Not enough plain tea bags on the room

        • Older travelers
          3.2

          It's a tired old motel spruced up with a bit of paint. I expected something more from a Mercure

        • Couple
          9.6

          Definitely the restaurant and bar it was just beautiful with the best service. The view on Newcastle town and the bush surroundings nice. Room was sufficient and comfortable.

          Only on problem with te bathroom layout. The new glass shower screen seems to be a touch too short and water is sprayed and spilt all over the rest of the room whilst showering. But we made do.

        • Group of friends
          8.2

          Rooms were clean, staff at front desk were very pleasant. beds were very comfortable!

          The breakfast was disappointing, rather ordinary, but sufficient.

        • Older travelers
          10.0

          very comfortable, affordable, close to where we were going..

        • Older travelers
          5.4

          Staff were friendly and helpful. Location was good

          Compareed to other accommodation experienced on our holiday, we felt that the Mercuree Charlestown was expensive for the standard of the room. The room smelt musty and damp, the door knob came off the bathroom door, the pillows were not comfortable and the air conditioner was difficult to control.

        • Couple
          7.4

          good value, the night attendant gentleman at the reception on Sat 13 Oct was very helpful and gave us some good directions

          there was a confusion over breakfast being complimentary - eventually we got the complimentary breakfast

        • Family with children
          7.4

          For the prupose of our stay the location was perfect.

          The fact that the price of my stay was $348, however on arrival the account I was asked to sign was for over $1000. I did not sign as the gentleman said it would be fixed and that I should sign later. On the night of my arrival I returned to reception and the gentleman assured me all had been fixed and a new account would be issued showing the correct amount, which he said had already been processed. On the morning of departure there was no new account, the system was not updated with correct amount. My Bank advised that the amount of $353 had been made from my account. After all the uncertainty I was glad to hear it was only $5 more than the amount quoted.

        • Single
          4.6

          Good location. Quiet. Nice view from my room.

          The room was tidy on first glance, however the drawer beside the bed was littered with trash and there was a pair of someone's dirty underware in the wardrobe. The price list for the minibar was missing and at 1am the overnight reception was annoyed to get my call and didn't really want to help.

        • Family with children
          3.8

          Moulding balcony, no table only one dirty chair. Deluxe room was not deluxe. I was booked in for 4 nights demanded my money back and left the next morning.

        How to reach hotel

        hotel Mercure Charlestown Hotel - Newcastle Newcastle location
        Show big map »

        Hotel Address:

        109 Madison Drive, Adamstown Heights, Au, Newcastle, Australia, 2290

        Get directions
        City Center
        • Newcastle
          4.8 mi
        Airports
        Train Stations
        • Kotara
          1.1 mi
        • Adamstown
          1.7 mi
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  10 am
        • Number of rooms:
          53

        Hotel Awards

        AustralianHOTEL AWARDSHighly RecommendedNewcastleMercure Charlestown

        According to guest reviews, the hotel has been rated as
        Hotels Recommended by Guests in Australia

        Use Badge